Ticket ID | Issue Description | Issue Category | Estimated Time | Resolution Due | Priority | Assigned To | Created By | Status |
|---|
| Laptop not powering on | Hardware | 1 hour | 05/01/2024 | High | Jane Smith | SL
Sarah Lee | Not Started | ||
| Email application not syncing | Software | 2 days | 10/01/2024 | Medium | Mark Johnson | Tom Richards | In Progress | ||
| Unable to connect to VPN | Network | 4 hours | 01/15/2024 | High | EW
Emily White | Lisa Brown | Not Started | ||
| Printer not responding | Hardware | 7 hours | 01/20/2024 | Low | Tom Hicks | JS
Jane Smith | Resolved | ||
| Application crashing | Software | 1 day | 01/25/2024 | High | David Clark | Robert Johnson | Not Started | ||
| Slow internet connection | Network | 2 hours | 01/02/2024 | Medium | RL
Rachel Lee | Linda Morgan | In Progress | ||
| Monitor screen flickering | Hardware | 1 hour | 05/02/2024 | Low | Fred Butler | Chris Johnson | Resolved | ||
| Cannot install software | Software | 2 days | 10/02/2024 | High | Olivia Adams | CA
Chloe Anderson | Not Started | ||
| Cannot access website | Network | 1 day | 02/15/2024 | High | Lucas Richards | Chris Johnson | Resolved | ||
| Keyboard not working | Hardware | 30 minutes | 02/20/2024 | Medium | SM
Sophia Martinez | Sarah Lee | In Progress |