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How to troubleshoot server and client exceptions

Runtime exceptions

  • InvalidOperationException: Cannot provide a value for property ‘SyncfusionService’ on type ‘Syncfusion.Blazor.Namespace.Component’

    You may see the below runtime exception while running the application for the first time.

    Error: InvalidOperationException: Cannot provide a value for property ‘SyncfusionService’ on type ‘Syncfusion.Blazor.Namespace.Component’. There is no registered service of type ‘Syncfusion.Blazor.SyncfusionBlazorService’.

    Cause:

    This exception thrown because you missed registering the SyncfusionBlazorService in Startup.cs.

    Solution:

    You can register the SyncfusionBlazorService in Startup.cs file to resolve the exception.

    using Syncfusion.Blazor;
    public class Startup
    {
        ....
        ....
    
        public void ConfigureServices(IServiceCollection services)
        {
            ....
            ....
            services.AddSyncfusionBlazor();
        }
    
        ....
        ....
    }
  • System.NullReferenceException: Object reference not set to an instance of an object

    You may see the below exception while running the application in your production/server machine.

    Error: System.NullReferenceException: Object reference not set to an instance of an object. at Syncfusion.Blazor.SyncfusionBlazorService.GetContext() at Syncfusion.Blazor.BaseComponent.OnInitializedAsync() at Syncfusion.Blazor.Charts.SfChart.OnInitializedAsync() at Microsoft.AspNetCore.Components.ComponentBase.RunInitAndSetParametersAsync()

    Cause:

    The production/hosting server machine may have an outdated configuration like .NET Core SDK and .NET Core runtime hosting bundle.

    Solution:

    Update your dotnet SDK/hosting bundle with the latest version in your production/hosting server machine.

    Install the latest dotnet SDK/hosting bundle from here in your hosting machine to resolve this.

  • The type name ‘Shared’ does not exist in the type ‘SyncfusionBlazor’

    You may see the below exception while running the Syncfusion blazor application.

    Error: The type name ‘Shared’ does not exist in the type ‘SyncfusionBlazor’ SyncfusionBlazor \SyncfusionBlazor\SyncfusionBlazor\obj\Debug\netcoreapp3.1\Razor\Shared\MainLayout.razor.g.cs

    Cause:

    This issue occurred, if you are creating the application name as SyncfusionBlazor. The name SyncfusionBlazor is already registered in the Syncfusion service handling. So your application name and the internally used class name gets conflict.

    Solution:

    Try to use a different application name, when you create the blazor application with Syncfusion Blazor components.

  • System.IO.FileLoadException: Could not load file or assembly ‘System.Text.Json

    You may get the below exception while running the Syncfusion blazor application.

    Error: System.IO.FileLoadException: Could not load file or assembly ‘System.Text.Json, Version=4.0.1.1, Culture=neutral PublicKeyToken=cc7b13ffcd2ddd51’. The located assembly’s manifest definition does not match the assembly reference.

    Cause:

    You may have .NET Core SDK older than version 3.1.2, but Syncfusion Blazor components need the latest version of .NET Core SDK as stated in the pre-requisite documentation.

    Solution:

    Check installed .NET Core SDK version and update to the latest version. You can also find/download the details of the latest .NET Core SDK version here.

Compile-time errors

  • The type or namespace name ‘EJ2’ does not exist in the namespace ‘Syncfusion’ (are you missing an assembly reference?)

    You may see the below compile-time exception while running the application.

    Error: The type or namespace name ‘EJ2’ does not exist in the namespace ‘Syncfusion’ (are you missing an assembly reference?)

    Cause:

    You may use deprecated namespace in the application with Syncfusion Blazor NuGet package version greater than or equal to 18.1.0.36.

    Solution

    The Syncfusion Blazor library has changed its namespace, NuGet package name, component name from v18.1.0.36. Refer this documentation to migrate your application with correct namespace. Example: Syncfusion.EJ2.Blazor is now modified as Syncfusion.Blazor.

  • Found markup element with unexpected name ‘Ejs’. If this is intended to be a component, add a @using directive for its namespace

    You may see the below compile-time exception while running the application.

    Error: Found markup element with unexpected name ‘Ejs’. If this is intended to be a component, add a @using directive for its namespace

    Cause:

    You may use the deprecated component name in the application with the Syncfusion Blazor NuGet package version greater than or equal to 18.1.0.36.

    Solution

    The Syncfusion Blazor library has changed its namespace, NuGet package name and component name from v18.1.0.36. Refer this documentation to migrate your application with correct component name. Example: EjsGrid is now modified as SfGrid.

Browser console errors

  • An unhandled exception has occurred. See browser dev tools for details

    You may see the below exception at the bottom of the page.

    Error: An unhandled exception has occurred. See browser dev tools for details

    Cause:

    There may be script errors thrown in the JS Interop or client script source.

    Solution:

    Open the browser dev tool by pressing the F12 key and navigate to the Console tab.

    Check the console error with the following topics to resolve the issue or report us the console error through our support ticket.

  • Unhandled exception rendering component: Could not find ‘loadScripts’ in ‘window.sfBlazor’.

    You may see the below exception in the web browser dev tool console.

    Error: Could not find ‘loadScripts’ in ‘window.sfBlazor’.

    Cause:

    This script error may throws because of browser cache or outdated script reference in the application.

    Solution:

    We recommend you to clear the browser cache to resolve the above script error in v18.2.0.44 or later.